Cookie Policy

Effective Date: September 1, 2025
Applies to: AutoCoachGolf mobile app & www.autocoachgolf.com website

1. Who We Are

AutoCoachGolf ("we", "our", "us") is operated by Autocoach Golf, registered in Sweden.

Contact:

Email: support@autocoachgolf.com

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website or use our mobile app. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

3. Types of Cookies We Use

A. Essential Cookies

These cookies are necessary for the website and app to function properly and cannot be disabled.

Cookie NamePurposeDuration

Session cookiesMaintain your login state and securitySession only

Authentication cookiesRemember your sign-in via Google or ApplePersistent

Security cookiesProtect against fraud and maintain account securitySession only

B. Analytics Cookies

These cookies help us understand how visitors use our website and app.

Cookie NamePurposeDuration

Google AnalyticsTrack website usage, page views, and user behaviorUp to 2 years

Facebook AnalyticsMonitor social media performance and user engagementUp to 2 years

App analyticsMonitor app performance and feature usageUp to 90 days

C. Marketing Cookies (Optional)

These cookies are used for targeted advertising and marketing communications.

Cookie NamePurposeDuration

Facebook PixelDeliver relevant ads and measure ad effectivenessUp to 2 years

Social media cookiesEnable sharing on Instagram, TikTok, Twitter, etc.Up to 1 year

Customer supportRemember your support preferences and chat historyUp to 6 months

Email marketingTrack email campaign engagementUp to 1 year

4. How We Use Cookies

We use cookies to:

Keep you signed in to your account
Remember your preferences and settings
Analyze how you use AutoCoachGolf to improve our services
Provide personalized coaching recommendations
Enable social media sharing features
Provide customer support and live chat functionality
Send relevant marketing communications (if opted in)
Ensure security and prevent fraud

5. Third-Party Cookies

We work with third-party services that may set their own cookies:

Stripe: Payment processing and fraud prevention
Google Analytics: Website and app usage analysis (if implemented)
Firebase: Authentication and app functionality
Facebook: Advertising and marketing
Social media platforms: Instagram, TikTok, Twitter sharing and engagement
Customer support tools: Live chat and help desk functionality
Email service providers: Marketing communications tracking

These third parties have their own privacy policies:

Stripe Privacy Policy: https://stripe.com/privacy
Google Privacy Policy: https://policies.google.com/privacy
Facebook Data Policy: https://www.facebook.com/privacy/policy

6. Cookie Consent & Your Choices

Managing Cookie Preferences

You can control cookies through:

Your account settings in the AutoCoachGolf app
Your browser settings for website cookies
Device settings for mobile app tracking

Browser Settings

Most browsers allow you to:

View and delete cookies
Block cookies from specific sites
Block all cookies (may affect functionality)

Note: Disabling essential cookies may prevent you from using certain features of AutoCoachGolf.

Mobile App Settings

On mobile devices, you can:

Disable app tracking through device privacy settings
Opt out of personalized ads through device advertising settings

7. International Data Transfers

Cookies may result in data being transferred to countries outside the EU/EEA, including the United States where our servers are located. We ensure adequate protection through Standard Contractual Clauses approved by the European Commission.

8. Data Retention

Cookie TypeRetention Period

Essential cookiesSession or until logout

Analytics cookiesUp to 2 years

Marketing cookiesUp to 2 years or until opt-out

9. Your Rights

Under GDPR and CCPA, you have the right to:

Withdraw consent for non-essential cookies
Access information about cookies we use
Request deletion of cookie data
Object to cookie-based processing

To exercise these rights, email support@autocoachgolf.com.

10. Children's Privacy

Our services are not intended for individuals under 15 years old. We do not knowingly collect cookie data from children.

11. Updates to This Policy

We may update this Cookie Policy from time to time. The "Effective Date" at the top will always reflect the latest version. Continued use of our services after changes means you accept the updated policy.